Returns Policy

  1. Overview At Hoverdale (UK) Ltd., we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you can return the item(s) in accordance with the terms outlined below.
  2. Eligibility for Returns
    Items must be returned within 30 days from the date of receipt.
    The item(s) must be unused, in their original packaging, and in the same condition as when you received them.
    Custom-made or bespoke items are not eligible for returns unless they are faulty or damaged upon receipt.
  3. Return Process
    Contact our Customer Service team at returns@hoverdale.com to initiate a return.
    Provide your order number, a description of the item(s) you wish to return, and the reason for the return.
    Our Customer Service team will provide you with a Return Authorization Number (RAN) and return instructions.
  4. Shipping
    Customers are responsible for the return shipping costs unless the item is faulty or damaged.
    We recommend using a tracked and insured shipping service as Hoverdale (UK) Ltd. is not responsible for items lost in transit.
  5. Inspection and Processing
    Once we receive your return, we will inspect the item(s) to ensure they meet the eligibility criteria.
    If approved, we will process your return and notify you via email.
    Please allow 5-7 business days for the processing of your return after we receive the item(s).
  6.  Non-Returnable Items
    Custom-made or bespoke items.
    Items not in their original condition, damaged, or missing parts for reasons not due to our error.
  7. Contact Us If you have any questions about our returns policy, please contact us at returns@hoverdale.com or call us at +44 (0) 2475 099836
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MATT BEVERLEY

A time served Mechanical engineer Matt’s background includes many high-profile projects within the Automotive Industry: The Rolls Royce Phantom, Rolls Royce Cullinan, Spyker Le-Mans racing teams, Bentley, Aston Martin, and Airbus A380. This history and knowledge of complex manufacturing and engineering projects have been transferred and further developed into the bulk material handling sector. Matt has work in Europe, North America, Indonesia, and China

He joined the bulk solids and bulk handling industry in 2019 as Managing Director of Hoverdale UK Ltd and subsequently completed a Management buyout in July 2020. The business has grown yearly, increased employment, its customer base, and worldwide reputation, and disrupted the market with groundbreaking innovative technology. Since Matt took over Hoverdale, the company has filed four patents for innovation; one was granted in 2023 for a design to improve bulk handling. The success had been driven by delivering tailored solutions to the waste recycling sectors that keep material flowing out and money flowing in.

Awards Include

  • 2024 – Shapa company of the Year
  • 2024- Shapa Innovation in Technology
  • 2024- MHEA Engineer of the year
  • 2021 – MHEA Innovation of the year
  • 2021- IMechE Innovation award

Current Positions Include.

  • Group Chairman Hoverdale UK Ltd
  • President (MHEA) Material Handling Engineers Association
  • Vice Chairman: IMechE Bulk Material Handling Committee
  • Council Member: (SHAPA) Solids Handling & Particle Association
  • Member: Chartered Management Institute

Matt has been happily married to Julie for 22 years and has 4 children, 3 of which are involved within the Hoverdale group of companies. He is an RFU level 2 qualified coach and referee having been in several head coaching roles at various age groups from under 6’s to adults for his local team Nuneaton RFC. He believes in the core values that rugby teaches of Teamwork, Respect, Enjoyment, Discipline, Sportsmanship and try’s to carry this through in his day to day business activities. He is passionate at brining the next generation of young, diverse engineers into the sector through promotion of apprenticeship scheme and further education routes.

DAVID BARTER

David is an experienced leader, with a background covering Operations, eCommerce, Finance, Compliance, HR and IT. His career spans Banking, Retail and Engineering, spending the majority of his career working for ALDI as they grew to become 4th largest supermarket in the UK, including seven years on their UK board as Managing Director of IT and eCommerce.

David joined Hoverdale’s Senior Management Team in 2023 to seek a fresh challenge in a completely different industry sector. He has applied his approach to Process Improvement, Efficiency, Customer Service and Teamwork to great effect during Hoverdale’s sustained growth.

Married to Jane, with three adult sons between them, David volunteers on the board of the Nottingham Playhouse theatre as well as his local rugby and football clubs. Any spare time he spends enjoying walks with their Golden Retriever, Buzz, who is also regularly seen in the Hoverdale office.

BEN DUCHESNE

Ben is a time serviced field service engineer in the busy waste and recycling sector, who’s career moved into to managing service teams and beyond. Originally beginning his career with a HGV repair and maintenance apprenticeship with IVECO, from there travelling and working in multiple countries moving towards waste processing shredders.

Ben joined the Hoverdale team in September 2024 seeking to apply his extensive knowledge to a new area. His values and ethics fit perfectly within the Hoverdale ethos.

He is happily married to Kristina, with 4 wonderful young children; 14, 11, 8 and 5. We the children he doesn’t get much spare time. He is a family man, who enjoys spending as much time with them as possible.